Dillard’s strives to provide the best possible customer service. We understand that qualify furniture is an investment. We want you to be confident that you are receiving excellent quality furniture. If you have concerns please feel free to call your sales associate. We offer free touch up to any slightly damaged furniture if reported within seven (7) Days of delivery. Please inspect your delivery carefully, as once delivery is accepted there is no return except in case of defective workmanship.
There is a 15% restocking fee on all furniture returns, except for returns that are due to damage.
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